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Payment Options and Return Policies

Payment Options

Category One Terms Account: Pre-Approved Customers
Customers pre-approved for credit terms are the following:
  • Fortune1000 Companies
  • Government organizations (city, county/parish, state, or federal)
  • Public Institutions (school districts, two and four-year institutions)

Customers who fit this category do not need to submit a credit application - simply order online and FAX a copy of your purchase order to us at 310-531-8516. We will accept most purchase orders from customers in this category. However, we reserve the right to request further documentation depending on the size of your order. Customers in this category are also still subject to our credit review and approval processes based on information provided by Dun & Bradstreet.

Category Two Terms Account: Companies Listed With Dun & Bradstreet
If your company is listed with Dun & Bradstreet (www.dnbi.com), you will receive credit line as recommended by DNBi upon request. If you would like to be set up for terms account, please notify us when you are ready to place your first order so that we can establish a terms account for you. You may then place your order by sending your purchase order by EMAIL or FAX at 310-531-8516 for immediate processing. If your order exceeds the recommended credit from DNBi, we may request payment for the balance by credit card or company check.

Alternate Payment Options
If you do not qualify for a terms account by either of the categories above, we would be happy to accept payment by any of the following methods.

Credit Card Payment
We accept Visa, Mastercard, Discover and American Express and validate all credit card transactions with the issuing bank. For prompt processing of your credit card orders please be sure the following information is entered:

- Bill to and Ship to Address for your order should be the same.

- If they are different, Ship to Address must be on file with issuing bank as an authorized address for your card account.

For additional details on our Credit Card Policy, see below.

Leasing
IDSuperShop is committed to making your new ID system purchase affordable but understand that many companies don't have the funds available for making necessary purchases with us.We have a 10 year relationship with one of the country's top business leasing providers to offer our clients with monthly payment options from one to five years. Qualifying is fast, usually less than 24 hours and easy with a simple application below.Once your estimate has been created, we cansend you alease quote displaying all the options for lease programs and terms to figure out which oneworks best for you. To request leasing for your upcoming purchase, please download and complete the Marlin Leasing Customer Application, then notify your IDSuperShop account manager when this has been faxed in with your system estimate for processing.

Wire Transfer Payments
If you prefer to make payment by wire transfer, please use the following payee information and add $25.00 to the order total for bank processing fee:

Union Bank of California, 2910 Sepulveda Blvd. Manhattan Beach, CA 90266 USA
Account Name: Advantidge, Inc.
Swift Code: BOFCUS33MPK
Account #: 2470021694
ABA #: 122000496

For immediate processing of your order, please contact us at 877-9ID-SHOP (877-943-7467) to advise us of the exact amount of your wire transfer.

Credit Card Policy
Due to the increased levels of credit card fraud on the internet and the extraordinary levels of fraud seen in our industry, we have implemented the strictest rules on credit card acceptance. In addition to meeting address verification requirements above, we may not process your credit card orders if you use a generic email account (i.e. yahoo, msn, gmail, etc.). We apologize in advance for any inconvenience, however we expect to be the leaders within our industry in protecting cardholders and preventing future identity fraud victims.We also cooperate with Local and Federal authorities to prosecute every incident of credit card fraud to the fullest extent of the law.

Return Policy
All sales are final for new customers and system purchases. At our sole discretion, we reserve the right to issue Return Authorizations for Credit to ongoing customers after all steps have been taken to provide multi level support. Returns must be in original packaging and in brand new resaleable condition. The following items will be rejected for return: used equipment, returns without approved RA, all software, returns with opened packaging. All authorized returns will be subject to a 10-25% restocking fee, if the above conditions are met.


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